Refund Policy
Last approved: Pending configuration · Version 1.0
Subscription cancellation
You can cancel a monthly or annual subscription at any time through the Paddle customer portal. Cancellation stops the next renewal; paid access normally continues until the end of the current billing period unless Paddle confirms an immediate cancellation and refund.
Refund requests
Email the published support address with your Paddle transaction identifier, account email and reason for the request. We review duplicate charges, technical inability to access the paid service and other reasonable requests case by case. Approved refunds are issued by Paddle to the original payment method.
Timing and access
Submit refund requests promptly after the charge. When a full refund or chargeback is confirmed, paid access may end and paid workflows become read-only; historical records, data export and deletion remain available as required.
Statutory rights
This policy does not limit mandatory consumer cancellation, refund or dispute rights that apply under local law. Paddle Checkout displays the seller of record, final tax-inclusive amount where applicable and any checkout-specific terms before payment.