Inventory an AI agent's human-facing touchpoints

When to use this guide

A scheduling agent has a web chat, calendar invitation text and an internal API, but only the web chat is documented.

This is a fictional implementation scenario. The procedure below is Article 50 Hub's suggested working method, not a prescribed legal form, a customer result or a claim that every step is an additional statutory requirement.

Review procedure

1. Trace one representative task from request to completion.

2. List every surface where a natural person receives or sends agent communication.

3. Record who controls each interface and whether the exchange is direct or mediated by a human.

4. Use the inventory to scope separate notice and output reviews.

What the example review finds

• The calendar invitation contains generated text outside the chat.

• The internal API is being treated as though it had the same user interface.

Keep these example observations separate from your own results. An unknown or untested state should stay open until the relevant evidence has been inspected.

Fields for your working record

• Touchpoint

• Human audience

• Communication mode

• Interface owner

• Review needed

Use the downloadable blank worksheet linked on this page to connect the observed behavior with the deployed system. Add a reviewer, date, evidence reference, unresolved questions and a next action. The worksheet is editable locally and does not upload your records to Article 50 Hub.

Completion and handoff

Close the task only for the scope actually reviewed. Preserve the result that another authorized reviewer can reproduce, identify the owner of remaining work, and record a retest when the implementation changes. A completed worksheet is not a substitute for the underlying evidence.

Decision boundary

An inventory supports applicability assessment but does not make every machine action subject to the same obligation.

The official references below provide legal or technical context. Resolve applicability and exception questions with the responsible qualified reviewer; use the product's tools to organize implementation work within that assessment.