# Test AI identity during agent fallback — working record

Blank worksheet: record your own verified observations, not the fictional example results.
Guide: https://article50hub.com/resources/ai-agent-fallback-identity-test
Reviewed: 2026-09-23

## Scope
- System / deployment:
- Build / configuration:
- Reviewer:
- Date:
- Failure condition:
- Fallback producer:
- Displayed identity:
- Escalation route:
- Test evidence:

## Procedure
- [ ] List fallback modes for model errors, tool failures and unavailable staff.
- [ ] Map the actual message producer in each mode.
- [ ] Exercise the failure cases and inspect participant labels and escalation wording.
- [ ] Record any promise of human handling that the service cannot fulfill.

## Result
- Actual observation:
- Evidence reference:
- Unknown or untested state:
- Next action and owner:
- Retest record:

## Boundary
Accurate fallback wording does not resolve the underlying service failure or establish overall reliability.
This is an operational template, not an official form or compliance certificate.