# Review AI identity in empty and error states — working record

Blank worksheet: record your own verified observations, not the fictional example results.
Guide: https://article50hub.com/resources/ai-chat-empty-error-state-review
Reviewed: 2026-09-23

## Scope
- System / deployment:
- Build / configuration:
- Reviewer:
- Date:
- State:
- Actual message source:
- Displayed wording:
- Support route:
- Retry result:

## Procedure
- [ ] List empty, loading, unavailable and failed states before and after interaction.
- [ ] Identify the actual source of each message and any available human support route.
- [ ] Test each state in a controlled environment.
- [ ] Record wording that implies unavailable staff, completed actions or reviewed output.

## Result
- Actual observation:
- Evidence reference:
- Unknown or untested state:
- Next action and owner:
- Retest record:

## Boundary
State wording does not resolve service reliability or authorize collection of additional user information.
This is an operational template, not an official form or compliance certificate.